Aviso de Privacidad

 

In accordance with the Federal Law for the Protection of Personal Data Held by Private Parties ("LFPDP"), its Regulations and its Guidelines, Legal Firm Brodermann and Associates S.C., (BRODERMANN AND ASSOCIATES) located at Calle Agustín Manuel Chávez, number 1, interior 104, Colonia Centro Ciudad Santa Fe, Álvaro Obregón Borough, Mexico City, C.P. 01210, (hereinafter "BRODERMANN AND ASSOCIATES"), makes available to you this Privacy Notice, for the purpose of Clients and/or Users of its Services and/or Products and/or social networks to be aware of the procedures for obtaining, handling, protecting, storing, and using their Personal Data ("User").

 

1) PERSONAL DATA COLLECTED.

 

Some of the data that BRODERMANN AND ASSOCIATES and/or any company and/or entity belonging to the business group may collect from the Client(s) and/or User(s) through their social networks and/or electronically and/or by telephone and/or by document submission at the official offices and/or technological platforms and/or applications and/or social networks and/or chats, among others, include the following:

 

  1. a) The identification data that may be collected are: name, business or corporate name, occupation, activity, date of birth, marital status, CURP (Personal ID Code), Federal Taxpayer Registry (RFC), gender, email address(es), physical address (street, exterior number, interior number, colony, Borough or Municipality, city, federal entity, and postal code), electronic and/or physical and/or postal address, landline and/or mobile phone number.

 

  1. b) Those necessary and provided by the Client and/or User when responding to our satisfaction surveys, sending complaints or claims, or in general, when contacting us for any reason.

 

  1. c) BRODERMANN AND ASSOCIATES may collect and preserve all the necessary information for the execution of commercial transactions of orders and total or partial payments electronically, from credit and/or debit cards and/or bank accounts. Additionally, it may collect and preserve billing data required, such as: Federal Taxpayer Registry (RFC), fiscal address, types and numbers of bank accounts, payment method, email, fax, landline and/or mobile phone number, and any other data of similar nature.

 

Therefore, the Client and/or User accepts and agrees that BRODERMANN AND ASSOCIATES may use any third party to perform and provide payment method services or any type of communication, contact and request for services or goods, on the website of BRODERMANN AND ASSOCIATES or any application or social network as mechanisms of communication between BRODERMANN AND ASSOCIATES and the Client and/or User. Therefore, BRODERMANN AND ASSOCIATES may provide to any third party that performs the payment method services, the information that the Client and/or User has selected to facilitate and carry out their purchase process, whose safeguard policies are the legal, individual and specific responsibility of each application or platform, as well as the updates to such policies.

 

BRODERMANN AND ASSOCIATES may collect personal data from the Client and/or User directly provided by the Client and/or User, who accepts and gives consent by entering and/or providing their Personal Data through official or institutional channels and/or by requesting and/or contracting the services and/or products of BRODERMANN AND ASSOCIATES, always within the framework of the sources allowed by current regulations, or alternatively indirectly through any public access source, in accordance with the provisions of the LFPDP and its Regulations.

 

The Client and/or User undertakes and agrees that the data provided to BRODERMANN AND ASSOCIATES is correct and up-to-date and must be kept updated for the efficient provision of services and/or product sales of DELI EXPERIENCE.

 

BRODERMANN AND ASSOCIATES will not collect sensitive personal data from the Client and/or User through their official social networks and/or official offices and/or any other means, such as racial or ethnic origin, religious beliefs, data related to the health of the Client and/or User, sexual preference, and ideology, among others.

 

BRODERMANN AND ASSOCIATES informs the Client and/or User that its official or institutional channels for the Client and/or User to provide their Personal Data to BRODERMANN AND ASSOCIATES are as follows:

 

By documentary delivery at their official offices and/or branches.

 

Through email pi@brodermann.com.mx from BRODERMANN AND ASSOCIATES and/or companies and/or society belonging to the business group.

 

2) MINORS.

 

BRODERMANN AND ASSOCIATES, recognizing the importance of protecting the privacy of minors and incapacitated individuals, states and commits not to intentionally collect their respective Personal Data, unless express consent is obtained from parents, guardians, or legal representatives. Therefore, parents, guardians, or legal representatives may at any time exercise the rights of access, rectification, cancellation, and opposition ("ARCO"), to protect the processing of Personal Data of minors and incapacitated individuals, in the event they become aware that a minor or incapacitated individual has provided personal information to BRODERMANN AND ASSOCIATES without their consent and/or authorization. Thus, parents, guardians, or legal representatives should contact BRODERMANN AND ASSOCIATES through the enabled channel for submitting requests, complaints, and claims as established in Clause 8 REVOCATION of this Privacy Notice, to be able to exercise the ARCO rights.

 

 

3) PURPOSE OF THE PROCESSING OF PERSONAL DATA.

 

The Client and/or User accepts and undertakes that BRODERMANN AND ASSOCIATES may use the personal and/or commercial information of the Client and/or User for different purposes and/or uses, such as:

 

  • Informing, contacting, keeping the Client and/or User informed, and following up regarding the provision of services and/or sale of products by BRODERMANN AND ASSOCIATES.

 

  • Providing post-sale services and/or products as contracted.

 

  • Preparation of Agreements and/or Contracts and other documents related to the services and/or products to be acquired from BRODERMANN AND ASSOCIATES.

 

  • To manage payment for services and/or products by the Client and/or User, either directly with the financial or banking institution or through the applications and/or online payment platforms that have entered into agreements with BRODERMANN AND ASSOCIATES, such as WhatsApp and/or any other technological platform and/or application and/or social network such as Instagram and/or Facebook, that BRODERMANN AND ASSOCIATES is currently using or decides to use in the future.

 

  • To inform about changes in services and/or products, and any changes in the documents established by BRODERMANN AND ASSOCIATES.

 

  • To gather the necessary information for managing complaints or claims made by the Client and/or User.

 

  • To evaluate the quality of service and products, continuous improvement, and compliance with obligations to the Client and/or User.

 

  • Marketing, promotional notices, communications, reports, market studies, and other analogous or similar activities.

 

  • Storage in a database to contact the Client and/or User for any matter related to the products and/or services of BRODERMANN AND ASSOCIATES, as well as to provide the Client and/or User with any information and/or notification and/or announcement related to this Privacy Notice.

 

  • Providing information about the Client and/or User to national and/or foreign third parties that provide and/or perform a service to BRODERMANN AND ASSOCIATES or have any legal relationship with BRODERMANN AND ASSOCIATES, whether they are specialized third parties and/or suppliers in (1) database storage, (2) analysis and/or status of the Client and/or User's consumption of BRODERMANN AND ASSOCIATES products and/or services, (3) as well as any specialized third party and/or supplier of any technological system and/or technological platform and/or measurement system related to BRODERMANN AND ASSOCIATES products and/or services.

 

The Client and/or User may request that such services and/or products cease to be provided at any time through the channel enabled to submit requests, complaints, and claims, as established in Clause 8 REVOCATION of this Privacy Notice.

 

BRODERMANN AND ASSOCIATES is not responsible for the accuracy or precision of the data and/or information provided by the Client and/or User, nor does it guarantee that it has been verified, but only receives, records, preserves, and handles it appropriately, in accordance with applicable provisions. Therefore, the Client and/or User undertakes, declares, and confirms that they have the express consent of those persons from whom they also provide personal and/or commercial and/or financial information, such as, for example but not limited to, spouses, partners, economic dependents, relatives, professional and/or credit references, among others.

 

5) TRANSFER OF PERSONAL DATA.

 

The Client and/or User accepts and undertakes that their Personal Data provided and collected by BRODERMANN Y ASOCIADOS:

 

1) May be transferred to national and/or foreign third parties, provided that they are used to carry out the purposes established in this Privacy Notice and in the Contracts and/or Agreements and/or any document entered into between BRODERMANN Y ASOCIADOS and the Client and/or User, and no provision applicable to the matter is contravened.

 

2) Will be disclosed to the competent Authorities, in case certain obligations, legal or regulatory requests must be complied with and in any case of article 37 LFPDP.

 

6) INFORMATION SECURITY.

 

BRODERMANN Y ASOCIADOS will observe the principles of legality, consent, information, quality, purpose, loyalty, proportionality, responsibility, security, and confidentiality, in handling the Personal Data of the Client and/or User, applying the necessary legal and commercial standards for their protection.

 

7) ARCO RIGHTS.

 

The Client and/or User, or their legal representative, to protect the processing of their Personal Data, may exercise the ARCO rights at any time, in accordance with the LFPDP, its Regulation, and Guidelines; for a better understanding, they are briefly defined below:

 

Access: The Client and/or User has the right to request and obtain free of charge from BRODERMANN Y ASOCIADOS the information of their Personal Data contained in its database, they may also inquire about the origin, use, treatment, and disclosure of such data.

 

Rectification: The Client and/or User has the right to request and obtain free of charge from BRODERMANN Y ASOCIADOS the rectification and/or correction of their inaccurate or incomplete Personal Data.

 

Cancellation: The Client and/or User, when they consider that their Personal Data are not being processed in accordance with the principles and regulations established in the LFPDP, its Regulation, and Guidelines, has the right to request from BRODERMANN Y ASOCIADOS that their Personal Data be fully or partially removed from its database.

 

Opposition: The Client and/or User may at any time express, for legitimate reasons, their opposition to BRODERMANN Y ASOCIADOS that their Personal Data not be subject to specific treatment.

 

As a result, the Client and/or User expressly submits to Mexican laws for the Protection of Personal Data Held by Private Parties, in accordance with this Privacy Notice, waiving any other legislation that may correspond to them due to their current or future domicile or for any other reason.

 

8) REVOCATION.

 

At any time, the Client and/or User may request access, rectification, cancellation, and opposition of their Personal Data, and if applicable, revoke the consent given to BRODERMANN Y ASOCIADOS in this Privacy Notice for the processing of their Personal Data, as well as limit the use or disclosure thereof.

 

This request must be submitted to its official offices and/or branches with acknowledgment of receipt from BRODERMANN Y ASOCIADOS and must contain the following information: (i) Name of the Client and/or User, (ii) Address and email address of the Client and/or User to notify the response to their request as established in this Clause, (iii) Clear and precise description of whether access and/or rectification and/or cancellation and/or opposition of their Personal Data is being requested, (iv) Attach any document that facilitates the location of their Personal Data, attaching a copy of their valid official identification to prove the identity of the requester and/or, if applicable, the document evidencing the legal representation of the Client and/or User.

 

The response period for the request will be 15 business days counted from the day of the corresponding acknowledgment by BRODERMANN Y ASOCIADOS that the corresponding request for access and/or rectification and/or cancellation and/or opposition of their Personal Data was received from the Client and/or User.

 

As a result, BRODERMANN Y ASOCIADOS will issue the corresponding response to the Client and/or User within the aforementioned period to the email address provided by the Client and/or User in their request and/or, if applicable, this response will be sent to the address established in the request. The Client and/or User have a period of 20 days following the receipt of said notification from BRODERMANN Y ASOCIADOS to make it effective if deemed appropriate.

 

At any time, the Client and/or User may revoke the consent given to BRODERMANN Y ASOCIADOS for the processing of their personal data. This revocation must be carried out in accordance with the LFPDP, its Regulation and Guidelines, with the User sending the revocation to the email address pi@brodermann.com.mx, with acknowledgment of receipt from BRODERMANN Y ASOCIADOS in the terms mentioned in this Clause. The Client and/or User accepts and obliges that the applicable procedure will be the same as that provided in this Clause for the request for access and/or rectification and/or cancellation and/or opposition of their Personal Data. If the revocation request is deemed appropriate, the data of the Client and/or User will cease to be processed by BRODERMANN Y ASOCIADOS.

 

9) CHANGES TO THE PRIVACY NOTICE.

 

Any changes or updates made by BRODERMANN Y ASOCIADOS to its Privacy Notice will be communicated to the Client and/or User through the official offices and/or branches, or through any other electronic means, so that, in case of disagreement with such changes, they can exercise their ARCO rights.

 

Likewise, it is informed to the Client and/or User that the Privacy Notice may be modified at any time in order to comply with the corresponding regulations and/or provisions, to be updated, as well as due to any modification of internal policies of BRODERMANN Y ASOCIADOS.

 

 

10) ACCEPTANCE OF THE PRIVACY NOTICE

 

If the Client and/or User does not expressly object to this Privacy Notice and its updates and/or modifications, which may be necessary and/or convenient at the time, it is understood that the Client and/or User, in terms of Article 8 of the LFPDP, tacitly consents to the processing of their data when, having been made available the Privacy Notice, they do not express their opposition.

 

BRODERMANN Y ASOCIADOS requests and recommends that the Client and/or User carefully review this Privacy Notice, since, by providing their data through any means established in this document, it constitutes express acceptance of this Privacy Notice.

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